Frequently Asked Questions
What is a catalog?
A catalog is a great way to showcase and provide information about products and services. Often used as a direct sales tool or as trade literature, a catalog is perfect for attracting new customers and business.
What is the minimum order for a custom catalog?
There are no minimums for catalogs. However, we will have to charge accordingly for set up/press time.
What are the most common catalog sizes?
The three most requested sizes are 5.5" x 8.5", 6” x 9” and 8.5" x 11”.
Can I see a digital proof before final production?
Yes, our pre-press department will provide two rounds of digital proofs for approval prior to final print production.
Please note, any additional digital proofs will be billed accordingly.
Can you produce a press sample before printing all of my coasters?
Yes, a press sample can be produced prior to final production. However, we will have to charge accordingly for set up/press time. A 50% credit for the press sample will be applied to the final invoice, if the project is officially approved for production.
What is the standard turnaround time?
Once final proofs are approved, standard production time is 3-4 business days.
Please note, production time may change depending on our current press schedule and how many specialty options have been selected.
How can I pay for my coasters?
We accept all major credit cards and company checks. Please note, a job ticket must be created and payment is required before we can start proofing/final production.
My order is a rush, is a 24-48 hour turnaround possible for custom catalog printing?
Please contact us as soon as possible, so we can check with our production department. Please note, rush turnaround will be billed accordingly.
Can you ship paper/printed samples for my review?
Unfortunately, we can not send out paper/printed samples without a job ticket being generated into our system.
Can I schedule an appointment to review sample/paper stocks?
Yes, We can schedule an appointment for you in our Jersey City showroom/production facility. There you can review various printed samples, paper stocks, and consult with a production specialist.
Unfortunately, we do not schedule production appointments in our Manhattan corporate offices.