Frequently Asked Questions
What is custom wallpaper?
Custom digital wallpaper is a great way to decorate a gallery, museum, home or office space.
Is there a minimum square footage for custom wallpaper?
Yes, we have 50 square feet minimum per custom wallpaper order.
What are the most popular wallpaper sizes?
The three most requested sizes are 50 Sq ft, 100 Sq ft, and 300 Sq ft.
What is the maximum width you can print per wallpaper roll?
The maximum wallpaper roll size width is 52 inches.
Can I see sample before printing all my wallpaper?
Yes, you can order a press sample of your custom artwork. We offer four coating/finishing options, matte, gloss, semi-gloss and texture.
Can I see a digital proof before final production?
Yes, our pre-press department will provide two rounds of digital proofs for approval prior to final print production.
Please note, any additional digital proofs will be billed accordingly.
What is the best resolution to submit my artwork?
We recommend an uncompressed TIFF file with a minimum resolution of 150 dpi. Any resolution lower will make the logos/images look pixelated or blurry.
What coating/finishing options do you offer?
We offer matte, gloss, semi-gloss or textured vinyl coating/finishing options.
What is the standard turnaround time?
Once final proofs are approved, standard production time is 5-7 business days.
Please note, production time may change depending on our current press schedule and how many specialty options have been selected.
Can I pick my own design/image?
Yes, if you provide high resolution artwork, we can print your custom wallpaper design.
Is the vinyl wallpaper material durable and washable?
Yes, ordinary dirt and smudges can be removed from wallpaper with a mild soap and warm water.
Is the vinyl wallpaper material removable?
Yes, vinyl wallpaper can be removed. Please note, all surfaces must be primed with a drywall sealer and water based primer prior to installation.
Do you provide wallpaper installation services?
No, we do not provide installation services.
How can I pay for my wallpaper?
We accept all major credit cards and company checks. Please note, a job ticket must be created and payment is required before we can start proofing/final production.
My order is a rush, is a 24-48 hour turnaround possible for custom wallpaper printing?
No. Due to quality control considerations, we do not provide rush services for a custom custom wallpaper.
Can you ship material/printed samples for my review?
Unfortunately, we can not send out material/printed samples without a job ticket being generated into our system.
Can I schedule an appointment to review material/printed samples?
Yes, We can schedule an appointment for you in our Jersey City showroom/production facility. There you can review printed samples and consult with a production specialist.
Unfortunately, we do not schedule production appointments in our Manhattan corporate offices.