Frequently Asked Questions
What is a step and repeat banner?
A step and repeat banner is a logo, graphic or text repeated in a step or diagonal alternating pattern. A step and repeat banner provides an ideal backdrop for events by attracting media attention and excitement, while highlighting a logo, brand or graphic.
What are the most popular banner sizes?
The three most requested sizes are 8'ft x 8ft', 8'ft x 10'ft and 8'ft x 12'ft.
What is the maximum banner size you can produce?
The maximum banner size we can produce is 8'ft x 12'ft.
Can I see a digital proof before final production?
Yes, our pre-press department will provide two rounds of digital proofs for approval prior to final print production.
Please note, any additional digital proofs will be billed accordingly.
What is the best resolution to submit my artwork?
Our pre-press department recommends submitting Vector or EPS files with a final resolution of 150-300 dpi. Any resolution lower than that will make the logos/images look pixelated or blurry.
What is the standard turnaround time?
Once final proofs are approved, standard production time is 5-7 business days.
Please note, production time may change depending on our current press schedule and how many specialty options have been selected.
Do you offer a variety of materials?
No, our step and repeat banner press can only print vinyl material.
Does the vinyl banner wrap around the vertical poles on the hardware/stand?
No, matte vinyl does not wrap around the vertical poles. However, we supply grommet holes and zip ties for each side of the banner (for tension adjustment).
How can I pay for my step and repeat banner?
We accept all major credit cards and company checks. Please note, a job ticket must be created and payment is required before we can start proofing/final production.
My order is a rush, is a 24-48 hour turnaround possible for custom step and repeat banner printing?
Please contact us as soon as possible, so we can check with our production department. Please note, rush turnaround will be billed accordingly.
Can you ship material/printed samples for my review?
Unfortunately, we can not send out material/printed samples without a job ticket being generated into our system.
Can I schedule an appointment to review material/printed samples?
Yes, we can schedule an appointment for you in our Jersey City showroom/production facility. There you can review material/printed samples and consult with a production specialist.
Unfortunately, we do not schedule production appointments in our Manhattan corporate offices.