Frequently Asked Questions
Is there a minimum square footage?
Yes, we have 50 square feet minimum per order.
What are the most popular sizes?
The three most requested sizes are 50 Sq ft, 100 Sq ft, and 300 Sq ft.
What is the maximum width you can print per roll?
The maximum roll size width is 52 inches.
Can I see sample before printing my project?
Yes, you can order a press sample of your custom artwork. We offer four coating/finishing options, matte, gloss, semi-gloss and texture.
Can I see a digital proof before final production?
Yes, our pre-press department will provide two rounds of digital proofs for approval prior to final print production.
Please note, any additional digital proofs will be billed accordingly.
What coating/finishing options do you offer?
We offer matte, gloss, semi-gloss or textured vinyl coating/finishing options.
What is the standard turnaround time?
Once final proofs are approved, standard production time is 5-7 business days.
Please note, production time may change depending on our current press schedule and how many specialty options have been selected.
Can I pick my own design/image?
Yes, if you provide high resolution artwork, we can print your custom design.
Is the material durable and washable?
Yes, ordinary dirt and smudges can be removed from the surface with a mild soap and warm water.
Is the material removable?
Yes, our wall coverings can be removed. Please note, all surfaces must be primed with a drywall sealer and water based primer prior to installation.
Do you provide installation services?
No, we do not provide installation services.
Can you ship material/printed samples for my review?
Unfortunately, we can not send out material/printed samples without a job ticket being generated into our system.
How can I make a payment?
We accept all major credit cards and company checks. Please note, a job ticket must be created and payment is required before we can start proofing/final production.
Can I schedule an appointment to review material/printed samples?
Yes, We can schedule an appointment for you in our Jersey City showroom/production facility. There you can review printed samples and consult with a production specialist.
Unfortunately, we do not schedule production appointments in our Manhattan corporate offices.
My order is a rush, is a 24-48 hour turnaround possible?
No. Due to quality control considerations, we do not provide rush services for this product.